A WARM WELCOME TO YOU
The RESIDENTS of NEW ZEALAND
Here is the library loan procedure for you.
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(Full Members wishing to borrow should return to the Library page HERE and select the Full Members procedure.)
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IMPORTANT: Please scroll down to read the CONDITIONS OF LOAN
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LOAN PROCEDURE:
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* Select your book(s) from the library page, both author and title (Maximum of two books at any one time). ASK Trust will charge you $5 per book plus postage (pre-paid return post bag sent with books). However, regular borrowers may find financial benefits by choosing ASK Trust's
optional annual library fee: An alternative to paying $5 per book is to pay $30 for the financial year (1st April to 31st March) to borrow as many books as you like (maximum two at a time)that year. Postage costs will still apply as usual, but no loan-per-book fee. |
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* Now fill in the Library Loan Request Form below and click the "Submit Library Request"
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* We will reply by email confirming the books are inhouse and ready to send, and the true cost of return postage to you (Hint: as a guide, postage will generally be between $8 and $14 return - depends on books sizes).
* If this is the first ever time you've requested a loan from the ASK library, we'll also send you a "Library User" form to complete and sign.
* You pay the fee we send you and we post the books. REMEMBER, confirm with us by email the bank reference you used AND the date of your funds transfer. This is how we identify the bank deposit as yours. Our bank details are below:
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(Note: for security reasons, must key the above figures into your bank's transfer form manually. Please key carefully. ASK Trust cannot be held responsible for a mis-keyed account number).
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But if the books you want are not inhouse (ie. already on loan): We will reply asap with an estimated date when they should be available for you . When the books become available, we email you and will hold them for three days awaiting confirmation that you still want them.
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(Important Note about BANK TRANSFERS: Most bank transfers will show overnight in the account receiving it. HOWEVER, depending on the bank, a transfer done on late Friday afternoon may not SHOW in the ASK Trust account until Tuesday morning. As a Charitable Trust with strict accounting, we cannot post goods until we actually SEE the deposit in the ASK Trust account. The sender's account may show the transfer as done probably on the previous Friday, but we cannot go by that, sorry).
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(Extra note: ASK Trust offers online service only to the general public. ASK Trust does not have a library building open to the public).
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Filling in the Library Loan Request Form, below:
Please complete all fields below. When filling in the "Here for Library Item(s) Requested" section of the Form, please include ALL of the following:We need to know the book author and title, your residential delivery address incl. post code, email address and contact telephone no., incl. area code (sorry, no P.O.Box numbers). Send no money until after we have replied to your request.
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(Note: Clicking the "Submit Library request" button above, indicates your acceptance of the Conditions of Loan, below).
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Return to Library page HERE
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CONDITIONS OF LOAN:
We ask borrowers to take good care of items loaned.
Loan Period and Returns: The normal loan period is one month, or two weeks for reference items (identified by a blue "R" just after the title in the library list. NOTE: a "M" or "RM" suffix is for members of ASK Trust only).
Loan Period and Returns, part 2, the postal service: given that NZ Post must spend a little time transporting the library items to and from your address, we are flexible. If the ASK Trust library receives the books back say about a week after the due date, that will be OK.
Overdue, Lost or Damaged items: Replacement cost will be charged if the item is lost or damaged, or if it is not returned after a reminder from ASK when it becomes overdue.
Feedback Slips: Your book will be issued with a feedback slip. Your comments written on the feedback slip about what you have read will be appreciated by the ASK Trust librarian, who may be guided by your feedback in future book purchase decision-making. Your comments may also be included anonymously in the ASK library list just after the book title, to assist other borrowers.
Return to Library page HERE
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